Privacy Policy

App Name: Nomi AI: Chat, Play, Connect

Effective Date: May 11, 2026

Nomi AI: Chat, Play, Connect (“Nomi AI”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, share, and protect information when you use our mobile application, website, and related services (collectively, the “Services”).

By using Nomi AI, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to:

Our mobile applications

AI chat and roleplay services

AI-generated conversations and character interactions

User-created AI characters and content

Related websites, customer support, and community features

2. Eligibility

You must be at least 17 years old, or the minimum legal age required in your region, to use the Services.

We do not knowingly collect personal information from children under the applicable legal age.

3. Information We Collect

3.1 Account Information

When you create or log into an account, we may collect:

Email address

Login provider information (such as Google Sign-In)

User ID

Device identifiers

Account preferences and settings

3.2 User Content

To provide AI chat and roleplay functionality, we may collect and process:

Messages sent to AI characters

User-created prompts

Character settings and descriptions

Conversation history

AI-generated responses

Images or media uploaded by users (if supported)

Purpose of Processing

We use this information to:

Generate AI responses

Maintain conversation continuity and memory features

Improve response quality and safety systems

Personalize the user experience

Prevent abuse and harmful activity

3.3 Usage Data

We may automatically collect:

App version

Device model

Operating system

Language settings

IP address

Crash logs

Performance diagnostics

Interaction events and feature usage

This helps us improve stability, security, and product performance.

3.4 Purchase Information

If you subscribe or make purchases, payment processing is handled by third-party platforms such as Apple App Store or Google Play.

We do not directly collect or store your full payment card information.

We may receive limited transaction data, such as:

Purchase status

Subscription type

Transaction identifiers

Country or region

4. AI Processing & Third-Party AI Services

Nomi AI uses artificial intelligence technologies to generate conversations, roleplay interactions, and character responses.

To provide these features:

User prompts, chat messages, uploaded content, and related inputs may be securely processed by third-party AI service providers.

AI-generated responses are created algorithmically and may sometimes be inaccurate, fictional, incomplete, or unexpected.

Users are responsible for reviewing and using generated content appropriately.

We do not guarantee the accuracy, reliability, or suitability of AI-generated outputs.

We may use trusted third-party providers for:

AI model inference

Cloud storage

Content moderation

Safety and abuse prevention

Analytics and diagnostics

These providers are contractually required to protect user information and process data only for authorized purposes.

5. Content Moderation & Safety

To maintain platform safety and comply with legal obligations, we may review or analyze content using automated systems and moderation tools.

This may include:

Detecting abuse or illegal content

Preventing harmful behavior

Enforcing our Terms of Service

Protecting platform integrity and user safety

We reserve the right to remove content or restrict accounts that violate our policies.

6. How We Use Information

We may use collected information to:

Provide and operate the Services

Generate AI conversations and character interactions

Maintain account functionality

Improve AI quality and personalization

Respond to customer support requests

Process subscriptions and purchases

Detect fraud, abuse, or unauthorized access

Analyze usage trends and improve performance

Comply with legal obligations

7. Legal Bases for Processing (EEA/UK Users)

If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we process personal data under the following legal bases:

Performance of a contract

Legitimate interests

Compliance with legal obligations

User consent, where required

8. Sharing of Information

We do not sell personal information.

We may share limited information with:

Cloud hosting providers

AI infrastructure providers

Analytics providers

Payment processors

Customer support tools

Legal authorities when required by law

Information is shared only as necessary to operate the Services.

9. International Data Transfers

Your information may be processed and stored in countries outside your region.

By using the Services, you acknowledge that your information may be transferred internationally and processed in jurisdictions with different data protection laws.

We take reasonable safeguards to protect transferred data.

10. Data Retention

We retain information only for as long as reasonably necessary to:

Provide the Services

Maintain account functionality

Comply with legal obligations

Resolve disputes

Enforce agreements

Improve safety and security

Retention periods may vary depending on the type of data and applicable laws.

11. Account Deletion

You may request deletion of your account and associated data at any time.

How to Request Account Deletion

Please contact us at:

Email: sierramullins76@gmail.com

Include:

Your account email address

A clear request for account deletion

We will process deletion requests within a reasonable timeframe unless retention is required for legal, security, fraud prevention, or compliance purposes.

Some limited information may be temporarily retained where legally required.

12. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

Access your personal data

Correct inaccurate information

Request deletion

Restrict processing

Object to processing

Withdraw consent

Request data portability

To exercise these rights, contact:

sierramullins76@gmail.com

13. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

Right to know

Right to delete

Right to correct

Right to opt out of sale/sharing

We do not sell personal information as defined under California law.

14. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information against:

Unauthorized access

Loss

Misuse

Disclosure

Alteration

Destruction

However, no method of transmission or storage is completely secure.

15. Third-Party Services

The Services may integrate with third-party services such as:

Google Sign-In

Apple Sign-In

Analytics providers

Cloud infrastructure providers

AI service providers

These services operate under their own privacy policies.

16. Push Notifications

We may send notifications related to:

Messages and interactions

Feature updates

Account activity

Promotions and announcements

You can manage notification permissions through your device settings.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made:

The updated version will be posted within the app or website

The “Effective Date” will be updated accordingly

Continued use of the Services after updates constitutes acceptance of the revised policy.

18. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

Nomi AI Support

📧 sierramullins76@gmail.com